The term Gruppo Energia or ‘us’ or ‘we’ refers to the owner of the website. The term ‘you’ refers to the user or viewer of our website.
We use your Personal Information for providing and improving our Service and for Analytics. We might also use your personal information to display content from external platforms, comply with legal obligations, respond to enforcement requests, protect our (also your or third parties) rights and interests, detect any malicious or fraudulent activity, etc.
By using our Service, you agree to the collection and use of information in accordance with this policy.
While using our Service, we may ask you to provide us with personal information that can be used to contact or identify you. Personal Information may include, but is not limited to: email address, first name, last name, date of birth, various types of data. We may also collect, by ourselves or through third-parties: cookies, usage data, various types of data.
Personal information may be freely provided by the User, or, in case of usage data, collected automatically when using this Website.
Information requested by this Website is used for the functioning of the Website itself, or to improve User’s experience. Failure to provide this Information may make it impossible for this Website to provide its services.
If you are uncertain about which Personal Information is mandatory, feel free to contact us: [email protected]
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
You are responsible for any third-party Personal Information obtained, published or shared through this Website, and confirm that you have third party’s consent to provide us with the above-mentioned Information.
Our Service does not address anyone under the age of 18 (“Children”).
We do not knowingly collect personally identifiable information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us. If we discover that a child under 18 has provided us with Personal Information, we will delete such information from our servers immediately.
How information is processed
However, remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
The information can be processed by using computers and/or IT enabled tools, following organizational procedures strictly related to the indicated purposes.
Sometimes we may employ third party companies and individuals to facilitate our Service, to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.
These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
The updated list of these parties may be requested at any time.
Location and further information
Personal information collected by this Website is processed by:
Gruppo Energia srl – contact email: [email protected]
…at our operating offices:
Via Cavezzo 36, Castegnato (BS) 25045 Italia
…or/and in any other places where the parties involved in the process are located.
We may process your Personal Information in the following cases:
- You have given us your consent for one or more specific purposes;
- information is necessary for an agreement between you and us and/or other pre-contractual obligations;
- compliance with a legal obligation to which we are subject;
- processing is related to a task that is carried out in the public interest;
- processing is necessary for the purposes of the legitimate interests pursued by Us or by a third party.
Depending on your location, data transfers may involve transferring your personal information to a country other than your own. If any such transfer takes place, you can contact us for more information.
We will disclose your Personal Information where required to do so by law or subpoena.
How long your personal information will be processed and stored
Personal Information shall be processed and stored for as long as required by the purpose they have been collected for:
- Personal Information collected for purposes related to the performance of a contract between the Owner and the User shall be retained until such contract has been fully performed.
- Personal Information collected for our legitimate interests shall be retained as long as needed to fulfill such purposes.
We may be allowed to retain certain Personal Information for a longer period whenever you have given us consent to such processing, as long as such consent is not withdrawn. Another case is when we are required to do so by authorities or for the performance of a legal obligation. Once the retention period expires, Personal Information shall be deleted. Therefore, the right to access, rectify, delete cannot be enforced after expiration of the retention period.
Personal Data is collected for the following purposes and using the following services:
- Log files
Like many other Websites, Gruppo Energia makes use of log files. The information inside the log files includes internet protocol (IP) addresses, type of browser, Internet Service Provider (ISP), date/time stamp, referring/exit pages, and number of clicks to analyze trends, administer the site, track user’s movement around the site, and gather demographic information. IP addresses, and other such information are not linked to any information that is personally identifiable.
- Google reCAPTCHA
- Cookies and Web Beacons
We use Google Analytics’ third-party audience data such as age, gender, and interests to better understand the behaviour of our customers and work with companies that collect information about your online activities to provide advertising targeted to suit your interests and preferences. These companies also use automated technologies to collect information when you click on our ads, which helps track and manage the effectiveness of our marketing efforts. Read more about Google’s ad policies.
- Google Analytics
Google Analytics is a web analysis service provided by Google Ireland Limited or Google Inc (“Google”).
- Marketing and advertising:
- Facebook Remarketing is a Remarketing and Behavioral Targeting service provided by Facebook, Inc., that connects the activity of this Website with the Facebook advertising network. Information collected: cookies, usage data, other information. Place of processing: US. More information.
- Facebook Ads conversion tracking (Facebook pixel) (Facebook, Inc.). Analytics service provided by Facebook, Inc., that connects data from the Facebook advertising network with actions performed on this Website. The Facebook pixel tracks conversions that can be attributed to ads on Facebook, Instagram and Audience Network. Personal information collected: cookies, usage data, other information. Place of processing: US.
- Yandex Metrica: http://legal.yandex.ru/metrica_termsofuse/
- Microsoft Advertising (Microsoft Corporation). Advertising service provided by Microsoft Corporation. Information collected: cookies, usage data, various information. Place of processing: US. More information.
- Google Ads conversion tracking (Google Inc.). Google Ads conversion tracking is an analytics service provided by Google LLC or by Google Ireland Limited, that connects information from the Google Ads advertising network with actions performed on this website. Personal Information collected: cookies, usage data, other information. Place of processing: US.
We use AdWords and Remarketing Lists features of Google Analytics for Display Advertisers. Gruppo Energia and Google use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) together to inform, optimize, and serve ads based on your past visits to our Site. This means that vendors including Google will display Gruppo Energia’s promotional material on other sites you visit across the Internet.
You may opt-out of Google Analytics for Display Advertisers, including AdWords and opt-out of customized Google Display Network ads by visiting the Google Ads Preferences Manager. To provide website visitors more choice on how their data is collected by Google Analytics, Google has developed an Opt-out Browser add-on, which is available by visiting Google Analytics Opt-out Browser Add-on, to enable you to opt-out of Google’s programs. Read more about Google’s consent policy regarding EU.
- External links and displaying content from external platforms
Gruppo Energia may make available links to other websites. When you click on such links, you may leave our Site. Your web browser may also disclose to the third party site the URL of the Gruppo Energia page you clicked from, and this URL may include search terms you used on Gruppo Energia. Our website also allows you to view content hosted on external platforms directly from the pages of this website and interact with them. This type of service might still collect web traffic data for the pages where the service is installed, even if you do not use it.
- Twitter account (Twitter, Inc.) access
WE ARE NOT RESPONSIBLE FOR THE INFORMATION COLLECTION, USE, DISCLOSURE OR OTHER PRIVACY PRACTICES OF ANY THIRD PARTY, INCLUDING OUR AFFILIATES, THIRD-PARTY SERVICE PROVIDERS, ANY THIRD-PARTY SOCIAL MEDIA PLATFORM, ANY THIRD PARTY MAKING AVAILABLE THE DEVICES OR OPERATING SYSTEMS FOR WHICH THE SITE IS AVAILABLE, AND ANY THIRD PARTY OPERATING ANY WEBSITE TO WHICH THE SITE CONTAINS A LINK. YOU MAY HAVE RIGHTS DIRECTLY ENFORCEABLE AGAINST THESE THIRD PARTIES SO YOU SHOULD CONSIDER THEIR PRIVACY POLICIES TO LEARN MORE.
We have no access to or control over cookies that are used by third-party advertisers.
Use the options in your web browser if you do not wish to receive a cookie or if you wish to set your browser to notify you when you receive a cookie. You can easily delete and manage any cookies that have been installed in the cookie folder of your browser by following the instructions provided by your particular browser manufacturer.
- Google Chrome
- Internet Explorer
- Mozilla Firefox
- Safari (Desktop)
- Safari (Mobile)
- Android Browser
- Opera Mobile
If your browser is not listed here, consult the documentation that your particular browser manufacturer provides. You may also consult your mobile device documentation for information on how to disable cookies on your mobile device. If you disable all cookies, you may not be able to take advantage of all the features of this Site.
- Contact forms, mailing lists/newsletters
By registering on the mailing list or for the newsletter, your email address will be added to the contact list of those who may receive email messages containing information of commercial or promotional nature concerning this Website. Your email address might also be added to this list as a result of signing up to this Website or after making a purchase. Personal information collected: email address; company; first and last name, other information.
By filling in the contact form with your Personal Information, you authorize us to use these details to reply to requests for information, quotes or any other kind of request as indicated by the form’s header. Personal information collected: email address; first and last name; company name; various types of data.
How “Do Not Track” requests are handled
This website does not support “Do Not Track” requests.
To determine whether any of the third-party services it uses honor the “Do Not Track” requests, please read their privacy policies.
- Opting Out of Marketing Messages and Withdrawing Consent
If you no longer want to receive marketing materials from us based upon your Personal Information, there are a number of options available to you.
If you wish to opt out of a particular marketing email from Gruppo Energia, you may do so by clicking “unsubscribe” (or an equivalent action) where applicable. Please note that this will only opt you out of that particular marketing message. In addition, you may opt out of all marketing messages by sending an email to [email protected] We will comply with your request as soon as reasonably practicable, and in accordance with applicable laws. Finally, please note that we may still send other messages to you, such as administrative messages. At any time, you have the right to withdraw your consent you have previously given us for the processing of your personal information.
- Access your information.
You have the right to know if and how your information is being processed by us, and request a copy of the information undergoing processing.
- Modify your information
You have the right to verify the accuracy of your information and ask for it to be updated or corrected.
- Restrict the processing of your information.
You have the right, under certain circumstances, to restrict the processing of your information. In this case, we will not process your information for any purpose other than storing it.
- Delete your information.
You have the right, under certain circumstances, to obtain the removal/elimination of your information.
You have the right to bring a claim to the competent data protection authority.